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ALBANY, N.Y. (AP) - Verizon Communications Inc. will pay $75,000 and has agreed to stop allowing unauthorized third-party charges on its customer bills.
The agreement with New York Attorney General Eliot Spitzer is believed to be the first between a telephone company and a regulator in the growing concern of "cramming" unauthorized charges from Internet providers on phone bills, Spitzer said.
"I think it's a good settlement, it definitely is," said Janee Briesemeister of Consumers Union, publisher of Consumer Reports magazine. She said she hasn't seen similar settlements, but some states, including Texas, have rules that require phone companies to remove the charges and provide bill records to the customer.
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