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 DALLAS (AP) - Dell Inc.'s record-setting recall of 4.1 million notebook computer batteries raised safety concerns about the power source of countless electronic devices, but experts said the problem appears to stem from flaws in the production of the laptop batteries, not the underlying technology.
Customers began calling the company and surfing to a special Web site Tuesday to order replacements for the lithium-ion batteries that could cause their Dell machines to overheat and even catch fire. The batteries were supplied to Dell by Japan's Sony Corp.
Lithium-ion batteries are not only used to power laptops, but also digital cameras, music players, cell phones and other gadgets.
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