|
 NEW YORK (AP) - Low cost fares, quirky blue potato chips and even a mea culpa from JetBlue Airways' founder may not be enough to ease passenger anxiety as the airline braced for another day of disrupted flights Monday.
The company said it would be canceling almost a quarter of its flights but hopes to be fully operational on Tuesday, almost a week after a Valentine's Day snowstorm created a meltdown for the airline.
David G. Neeleman, the company's founder and chief executive, told The New York Times in Monday's edition that he was "humiliated and mortified" by the breakdown in the airline's operations. He promised that in the future the company would pay penalties to customers should they be stranded on a plane for too long.
|