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 ATLANTA (AP) - As The Home Depot Inc. reported a 28 percent drop in fourth-quarter profit on Tuesday, its chief executive told analysts something they've heard before: The company plans to focus more on its retail stores and improve customer service.
But this time, new CEO Frank Blake was mum on how he planned to achieve those goals, and the company did not provide guidance for 2007. Blake said he was withholding answers to those questions until Home Depot's investor conference next week.
He did promise that things will be different under his watch compared to that of his predecessor, Bob Nardelli, who resigned in early January amid a furor over his hefty pay and Home Depot's lagging stock price.
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