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 NEW YORK (AP) - JetBlue Airways, reeling from an operational stumble that has hurt its reputation, printed an apology to customers in a handful of East Coast newspapers on Wednesday.
"We are sorry and embarrassed," the full-page ad began. "But most of all, we are deeply sorry."
The advertisement reiterated what has now become widely known about the crisis that stalled JetBlue over nearly a week following a Valentine's Day ice storm.
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